Repairs get scheduled, not debated
You file a work order in the portal. It's time-stamped, so there's a record on both sides. We tell you who's coming and when. If a part has to be ordered, you hear that too, instead of hearing nothing for a week.
About
Most management companies give you a portal and a phone tree. You get two people who know which house has the temperamental water heater, and who answer when you write.
The operation
Proactive Property Management is small by design. There's no regional supervisor, no service desk in another time zone reading from a script, and no layer of people between your request and the person who schedules the work.
Wade Bartels runs the company and makes the calls on repairs, capital work, and which properties we take on next. [WADE: two or three sentences on your background — what you did before, how you got into property management, and why Lincoln. Written plainly. We left it blank rather than invent a story.]
Ana Perin runs operations: leasing, showings, applications, work orders, and most of what lands in the inbox. If you're a resident, Ana is the person you'll talk to most. [WADE: one sentence on Ana's background if she wants it here.]
Thirteen homes today, twenty at the ceiling. We're not trying to get to two hundred. The size is the point — it's what makes same-day answers possible, and it's why maintenance gets caught early instead of after hours.
Single-family homes and duplexes, built after 1950, inside Lincoln. We don't take on conversions — the century-old house sliced into four apartments always costs more in plumbing and wiring than it looks like it should, and residents are the ones who live with that.
We also keep the portfolio capped. A management company that doubles its door count every year is a management company whose response times are about to get worse. We'd rather stay small and keep the service tight.
The brokerage
Proactive Property Management operates under Simplicity Real Estate. Ryan Pierce is the qualifying broker.
[WADE: CONFIRM — one or two sentences, in your words, on what that relationship actually covers. We didn't want to characterize a licensing arrangement we can't verify. Something like: which activities run under the brokerage, and what Ryan oversees.]
What it means for a renter: there is a named broker and a real brokerage behind this portfolio, not an anonymous LLC and a phone number that goes to voicemail.
We're small enough that a name on the lease means a person you can reach. Wade Bartels, Proactive Property Management
How we work
You file a work order in the portal. It's time-stamped, so there's a record on both sides. We tell you who's coming and when. If a part has to be ordered, you hear that too, instead of hearing nothing for a week.
Our approval criteria are written down and published on the Tenant Resources page. Completed applications are reviewed in the order they arrive, against those criteria, every time.
Nebraska requires a security deposit to be returned within 14 days of move-out, less any documented deductions. We hold to that, and we itemize.
Get in touch
Questions about a unit, an application, or how any of this works.